Bachlor of Education (Hon.)
Assessment and Workplace Training Cert IV .

Carole is an experienced and sought after management and education consultant, workplace trainer and seminar presenter. Her expert, energetic and dynamic presentation style ensures full participation and maximum benefit from every program. She firmly believes that "if we haven't had some fun, the course wasn't completely successful".

Carole specialises in management education and offers a suite of 'soft skills' short courses for managers at all levels including:

• Management and Staff Education Interpersonal Skills
• Ethics and Accountability
• Self Management
• Management Skills Development
• Quality Customer Service
• Change Management
• Strategic and Operational Planning
• Team Development
• Performance Management
• Communication Skills
• Presentation Skills
• Business Writing
• Meetings Effectiveness
• Conflict Management
• Leadership
• Motivation
• Assertion Skills

Carole's professional preference is to develop specific short courses in close consultation with her clients to offer participants a real step forward in personal and professional development, while aligning closely with organisational goals and values. She has a particular interest in working with people taking on a new management role. Carole is very experienced in the writing and development of programs. Carols' programs may focus on:

• Personal or professional development
• The expectations of national competency standards
• The identified needs of staff learning and development throughout the organisation

Current Australian clients include:

• Sydney University,
• N.S.W Institute of Psychiatry,
• Australian Physiotherapy Association,
• Australian College of Health Service Executives,
• Australian Sports Commission,
• Australian Society of Sport Administrators,
• Area Health Services throughout New South Wales.