Earned Value Analysis and Pivot Tables
Manage Yourself – not Time!
Project Management for Innovation and High Risk
Writing Project Objectives
Writing Project Options
Writing Project Deliverables
Writing a Project Scope
Writing Project Constraints
Assessing Project Risk


Validating Data in Excel
The Purpose of Project Control
Diagnosing Project Problems
Asking the right questions of the team
Taking Corrective Action (Part 1)
Taking Corrective Action (Part 2)


Printing to Impress
Using a Deadline Symbol in Microsoft Project

Using Pivot Tables in Excel
The Power of a Project Management Database
Automatic Colour Changes on the Gantt Chart
Preparing and Entering Data
The Horizontal Screen Split
Scaling for Screen and Print
Improving Gantt Chart Appearance
Durations, Work and Resource Units
Assigning Part-Time Resources
Examining Costs
Costing Material-Type Resources
Tracking a Project - No.1
Tracking a Project - No.2
Grouping Tasks and Resources
Displaying Information in MS Project Tables
Reporting Cash flows
Using Outline Code Fields
Creating Filters
Creating Your Own Tables

Flexible Resource Costing
Project Server 2003


Tactical vs. Value Decision Making
Will Decision-makers learn from Project Managers?
How to Make Decisions
Formulating the Decision
Building a Decision Context
Elements of a Good Decision Process
Decision Options and Criteria
White Paper: Fending off the Lawyers
Overview of Decision-making tools & techniques

 

 

 

 

 

 

 

 

 

Building a Decision Context

One of the most important characteristics of a decision is the context in which it takes place. Context includes the set of values, preferences, constraints, policies and regulations that will affect both the deciders and those identified as the ultimate beneficiaries.

It would be challenging enough to define context were it static. However, contexts are time-dependent. They are in flux, evolving as conditions and values do. Decision-makers therefore need not only to understand the environment in which the decision is made, but the one that will prevail when the effects of the decision are brought to bear.

Sketching out the context is one of the first tasks of a decision-makers. It can involve many activities: consulting with stakeholders, researching legislation, assessing attitudes, analysing issues, understanding priorities, identifying obligations, vetting policies, defining the decision scope and generally sniffing the wind among many others.

One of the reasons such care needs to be taken is that decisions, ultimately, should be judged relative to the context in which they made. There is no such thing as an absolutely good decision. An action leading to a positive outcome in one context could just as easily lead to a disastrous one in another. A poor considered decision leading to a positive outcome remains a poorly considered decision.

The merit of a decision is therefore different from the merit of its associated outcome. While the former is evaluated in terms of the context in which it was made as well as the degree of predictability attached to its trajectory in becoming a future one, the latter is measured purely against the benefits realised in that future context. This distinction should be before us at all times. Being wrong is no crime. Being untidy in our arguments, undisciplined in our approach, haphazard in our process and ignorant of our context are the principal causes of being poor outcomes. This is where improvements can be made.

So how do we define a context? One way is to make a checklist of items that may be relevant to the central issue driving the decision and that may need to be reflected in our thinking. Many of these may turn out not to have any bearing. However, it is only be exhaustively identifying them that we will know. We have already mentioned a few contextual elements. Here are a further candidates for consideration:

· Resources
· Law
· Regulations
· Community Standards
· Policies
· Technology
· Politics
· Preferences
· Corporate Culture
· Habits and Customs
· State of Economy
· The Seasons
· Geography


We could also perform a free-association exercise culminating in what is variably called a 'Mind Map' or a 'Creative Pattern'. These record an approximation of a 'stream of consciousness' that reflects the output of the brain. This is a more creative and perhaps less analytical approach toward the problem of identifying a decision context but can be used productively to think laterally and originally.

Since we humans do not have a line to the future we cannot possibly predict with certainty what lies ahead. All we can do is use our knowledge of the past to guide deliberations about the future and make considered judgements which are largely rational, occasionally courageous but are always in good faith. Understanding context is an early pre-requisite toward this aim.

 

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